Terms of service

About these terms

These terms apply when you use this website or buy a plan from IPTV TV (“we”, “us”). By placing an order you agree to them. If you do not agree, please do not order.

You can reach us at any time on WhatsApp. That is where we take orders, send your login details and give support.

What we provide

We provide access to a large library of live TV channels and on-demand movies and series, delivered over the internet. You watch through a player app on a device you already own. We do not supply hardware.

Channels and titles come from many sources and the line-up changes from time to time. We cannot promise that every channel or event will always be available.

Orders, prices and payment

• All prices on this site are in Australian dollars (AUD).
• You order by sending us a message on WhatsApp. We then send you the payment options.
• Your order is complete once we have confirmed your payment and sent your login details.
• Plans last for the period you buy (3 months, 6 months, 12 months or 2 years). They do not renew automatically. If you want to keep watching, you order again.

We may correct a price that is shown wrongly. If that happens before you pay, we will tell you the correct price and you can decide whether to go ahead.

Your login and your screens

• Your login is for you and the people in your household. Please do not share it or resell it.
• Your plan allows a set number of screens (1 to 5) to watch at the same time. Please do not use more screens than your plan allows.
• Keep your login details private. If you think someone else is using them, tell us.

Using the service

You agree to use the service lawfully and to follow the laws that apply where you live. In particular, you agree not to:

• copy, record for distribution, or resell the content or the service;
• try to get around the screen limit or any security measure;
• use the service in a way that harms other people or our systems.

You are responsible for making sure that your use of the service is allowed where you are.

Player apps and other companies

To watch, you use a player app such as V12Mate, iMPlayer, Smarters or Hot Player. These apps are made by other companies. Their prices, licence fees, terms and privacy practices are theirs, not ours. Your plan covers the channels, not the player app.

Availability and changes

We work to keep the service running smoothly, but internet services can be interrupted by things outside our control, such as maintenance, your own internet connection or problems at a channel’s source. We may change, add or remove channels and features from time to time.

Refunds

Our refund policy explains what happens when something goes wrong. It forms part of these terms.

Our responsibility

Nothing in these terms limits any right you have under the Australian Consumer Law or any other law that cannot be excluded. This includes your right to a repair, replacement or refund where a service has a major failure.

Apart from those rights, and to the extent the law allows, we are not responsible for losses that were not reasonably foreseeable, or for interruptions caused by your device, your internet provider or another company’s app.

Suspending or ending your service

We may suspend or end your service if you break these terms, for example by sharing your login or going over your screen limit. Where we can, we will tell you first and give you a chance to put things right.

Changes to these terms

We may update these terms. The date at the top of this page shows when they were last changed. If you keep using the service after a change, you accept the updated terms.